EU Countries Taxes + Custom ChargesUpdated 6 months ago

If you reside in any of the EU member states you do not have to pay any taxes or Custom fees to receive your goods as long as your order value is below 150 Euros.

Koolkrew LTD is enrolled in the EU IOSS Tax System which means we collect all the EU countries VAT taxes at checkout. (This will not affect your order value as all taxes are included in our prices). In return you will enjoy a smooth, fast and NO charge custom clearance for your order in your designated EU country.

If for any reason you have been charged a custom fee to receive your order please keep your receipt and we will request a full refund on your behalf. Please ensure that the receipt is clear and legitimate to avoid your claim being rejected.

For orders over 150 Euros unfortunately you will be liable for custom charges levied on your order. It might be a good idea to split your order if you think it will exceed the threshold limit.