Most non customised items will be shipped within 1-3 days. If you have ordered a personalised item please allow 4-7 days for processing as we hand make all of these items in-house and they have to go through a rigid production process.
Once your order is submitted, we are not able to add an item to it. If the order hasn’t been processed, you can cancel the order and submit a new one with the items you desire. Contact us at [email protected] to check if the order has been processed
As long as your order has not been processed or shipped, we can make changes to it or cancel it. It really depends on the demand but we will do everything we can to make it happen. Please note that we cannot accept cancellation, changes or returns on
If you received a wrong product or an item with a defect, please send an email to [email protected] with your order number, a quick description of the issue and a couple of pictures to illustrate the case. Unfortunately, printing (custom items) and